Credits and billing
What a document costs
Section titled “What a document costs”A Standard seat is $10 a month with 50 documents included, then $0.40 per document. A $30 document pack holds 10 credits that never expire. Metered is $0.50 a document with nothing included and no seats, for the API buyer who does not want to administer either.
The full tier table, zero retention included, is on the product page.
What never bills
Section titled “What never bills”A failed extraction never spends a credit. If the service cannot read a document, you are not charged for finding that out.
A batch is admitted whole or refused whole. A folder that would take you past your quota is refused before anything runs, so a quota refusal costs nothing.
A REVIEW or FAIL verdict does bill. The service read the document and did the work; the verdict is the product, not a failure of it. See verdicts for why a REVIEW is worth as much as a PASS.
Where to look
Section titled “Where to look”Every extraction is itemised at your account page, so passing a read through to a client is a copy and paste rather than a reconstruction.